New releases of Cisco UC Products

21 September 2011

Cisco Systems have released updates of their main Unified Communications Platforms to address both bug fixes and limited new functionality.

Cisco Unified Communications Manager 8.6(2)

Proxy TFTP Server: Targeted towards large enterprise deployments, it allows TFTP services serving endpoints to be distributed. It allows any CUCM server to act as a TFTP server for local resources, even handsets that belong to a different CUCM cluster.

Cluster Wide Call Park: Again, targeted at larger deployments, Call Park has been reworked to make it simpler in terms of call routing, CSS and Partition definitions. However, CTI monitoring of Call Park slots has been removed (it will be reinstated in CUCM 9.0) meaning that applications such as Attendant Consoles, will not be able to provide real time status displays of them.

Redirecting Number Transformation: Some additional enhancements allow you to manipulate the number associated with a redirect operation. This can be useful for situations where redirects are in place (for example Call Forwarding, or Single Number reach operations) to keep visible the original calling number.

Cisco Unity Connection 8.6(2)

Microsoft Office 365: Support for Unity Connection integrated with externally hosted Microsoft Office 365 environments. Please note that at the current time each integrated is limited to only 19 users. Email delivery, calendar integration and text to speech is supported.

Cisco SpeechView: Cisco SpeechView (Standard and Professional) provides speech to text services allowing you to “read” voicemails. Cisco SpeechView is a subscription service which is not covered by your existing Unity Connection licensing.

Cisco Unified Communications Manager Express 8.8

Phone Download: Adds HTTP support for downloading of phone firmware and configuration files.

Support for new phones: Adds support for 3905, 6945, 8941 and 8945 IP phones.

Cisco Unity Express 8.6(1)

Additional Hardware Support: Support for SM-SRE-710-K9 and SRM-SRE-910-K9 hardware service modules

Hosted SMTP Providers: Provides secure (SSL) SMTP support to hosted providers including Gmail, Yahoo, Hotmail, Microsoft Exchange and Windows Live.

New IMAP Clients: Support for additional IMAP Clients including iPhone, Cisco Mobile, Outlook 2010, Windows LiveMail 12.0 and IBM Lotus Notes. Support is also added for CSF Clients which includes Cisco Unified Personal Communicator 8.5.

Cisco Unity Contact Centre Express 8.5(1)

Outbound IVR: Allows CUCCX to place outbound calls and present the connected party with a menu / IVR system. Requires CUCCX Premium licensing.

Increased Agents: Up to 400 agents are now supported, depending on the underlying platform.

Additional Platforms: Additional hardware platforms are now supported including MCS 7825 and 7816s and Cisco UCS Servers.


Barry Hesk


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