Call Waiting on Cisco 6921, 6941 and 6961 Handsets

7th October 2011

Call Waiting on Cisco 6900 Series handsets

An additional update to one of our previous posts.

As mentioned previously, the Cisco 6900 series handsets only support one call per line. This means that Call Waiting, which is supported on 99.9% of other handsets does not work on the 6900s out of the box. The only way to configure Call Waiting is to assign a line to another button on the handset (assuming you have one spare) and then configure “call forward busy” on the first line to send calls to this.

Only one word for this. Ugly.

Buyer beware. The 6900s look very attractive because of their price point, however the more we see, the less we like.

6900 Series Handset

Barry Hesk

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