Cisco Smartnet and code download issues

19th November 2011

Cisco Smartnet and code download issues

I recently retweeted (doesn’t that make me sound like I’m down with the kids) a post I spotted on one of Cisco’s forums with another set of people complaining about Cisco’s appalling Smartnet maintenance proceses. I finally feel that I’ve been vindicated as I’ve been banging on about this for years. I’ve tried complaining to Cisco and got precisley nowhere.

The full article is available here.

I just hope someone at Cisco finally wakes up, listens, takes note and actually does something about this.

Barry

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