23rd November 2011

Cisco, Culture of Buggy Code and the Failure of the TAC

Sometimes I read something on a forum that puts a smile on my face. Today was one of those occasions when I stumbled upon this post which was discussing the quality of much of the code that gets released in today’s enviroment.

The above post (which we’ve also contributed to) is directed fairly and squarely at Cisco, however it could easily be directed to a broad range of vendors, including (but not limited to) Juniper, Hewlett Packard and Microsoft. We spend huge amounts of times debugging poor software from vendors that should have not been shipped in the first place.

I sense a ground swell of opinion changing here. I just hope the vendors listen, and put software quality ahead of release dates. If it doesn’t work, don’t release it until it does.

Barry Hesk